In the latest chapter of its impressive growth strategy, independent hardware supplier Total Hardware has just moved into new purpose-built premises in Leeds. Chris Pell, General Manager at Total Hardware, said: “This is a great start to our 21st year in business! Our new headquarters doubles our capacity, positioning us to meet future demand and continue our legacy of quality and service.”
Chris continues, “The new purpose-built offices and warehousing distribution centre is ten times the size of the original Total Hardware premises, stocking the complete Total Hardware portfolio. The move is somewhat over-due as we have customers waiting to come on board with us, but we had to be certain the move was conducted without any disruption to existing customer supply, which I am delighted to say was the case. The new facility allows us the additional capacity for growth, increasing stock holding and allowing product range expansion as the company continues to develop its extensive range of in-house designed and tested products”.
The new facility marks the latest chapter in an impressive history of growth for Total Hardware. The hardware specialist organisation started in 2004 growing to now become the largest independently owned hardware suppliers in the industry
Chris attributes the company’s continued success to its customer-focused commitment. He commented: “We always say we’re as passionate about the service we offer as we are about the quality of our products. It’s taken us to where we are today.”
Total Hardware is renowned for its wide range of window and door hardware products including its Quantum range, Superior 25 stainless steel collection, Duration and the new Apex range of premium quality hardware.
Alongside its own product lines, Total Hardware also offers a comprehensive portfolio from leading worldwide hardware manufacturers at prices that enable its customers to maintain their competitive advantage.
To ensure service continually exceeds customer expectations, the company believes in continuous investment in its infrastructure, as this latest move demonstrates. It allows Total Hardware to hold bespoke stocks for its growing customer base, smoothing market fluctuations and continuing to provide market leading OTIF levels on next day deliveries nationwide.
Chris concluded: “We’re proud to say we’ve been the preferred hardware supplier for several of our customers since the very beginning of the Total Hardware story. We’re looking forward to continuing to serve them from our new premises – and to continuing our growth by bringing everything we have to offer to even more customers.”
